The master planning concept study’s goal was to relocate the facility from the main hospital campus to an on-campus medical office building, or MOB. The study looked at an existing eight-story MOB and developed a phased project to renovate each floor to house heart, lung, liver and kidney transplant clinics, beginning with heart and lung. Completion of this phase included a new iconic entrance, registration bays, consultation rooms and waiting space.

The institute consists of:

• A first-floor entrance; reception, registration and waiting areas; and a billing/finance office
• A second-floor heart and lung clinic
• Third-floor physician offices
• Fourth-floor staff offices

The project:

• Improved patient experience
• Improved patient flow
• Improved staff efficiency
• Added a new covered drop-off area and entrance
• Featured natural lighting in the waiting space, exam rooms and offices
• Provided an overall boost in quality with sound isolation, consistent exam room and office sizes, innovative conference spaces, and LED lighting